Thursday, 12 September 2013

HTC acknowledges problems in HTC Camera One and promises solutions

Some units of the HTC One (M7) have gone faulty, offering poor image quality of pictures taken in low light. These terminals offer a color defective in his photographs that have little to do with actually photographed and, for that reason, have sent complaints to HTC, who have responded by offering some quiet about it.

The HTC One is a smartphone that has resulted in almost countless different opinions about your camera. The Taiwan-based company decided, for this high-end, include a sensor that offered a smaller size photographs (4 megapixels) and yet were supposed better results with the same. However, it is not a camera that stands out especially, but not offer all bad results.
This time the focus of complaints is quite different, since they come from a manufacturing defect of the device and not a mere opinion on the quality of your camera. As you can see in the pictures attached below, the HTC One (M7), speaking specifically of defective terminals, offers a dismal performance in the photographs taken in low light. The black colors become reddish or bluish times, as is well shown in the following picture taken with a faulty.

The two solutions exist for this problem

  1. HTC has released an official statement recognizing this flaw in some of its terminals and adding to solve the problem through a software update, which could be the next update, which already come with Android 4.3 Jelly Bean, the latest version of Android until Android 4.4 arrives KitKat.
  2. But if you do not trust that they consist only of a software problem, you can go to the dealer where you bought it or your carrier, if you came across them, and make use of the guarantee that replace your faulty device with a new one should not give this problem.

How I can know if my HTC One is defective?

When lighting conditions are good, that is, there is enough light, the faulty device is also able to take pictures "normal". The problem can be detected when we make a picture in conditions where light is scarce. In this kind of conditions in which the HTC One defective offers results in their photographs which you can see perfectly that certain colors are not real. Source: XDA-developers

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